| Actions Involving Quotes and Orders | Licensed User | Dealer |
|---|
| Insert Quote | Yes | Yes |
| Convert (Copy) Quote to Draft Order | Yes | Yes |
| Create Draft Order | Yes | Yes |
| Copy Existing Quote to New Quote | Yes | Yes |
| Copy Existing Order to New Quote | Yes | Yes |
| Copy Existing Order to New Draft Order | Yes | Yes |
| Copy Existing Order to Draft Service Order | Yes | Yes |
|
| Submit Draft Order For Acknowledgment | Yes | Yes |
| Acknowledge Order | Yes | N/A |
| Accept Acknowledged Order | Yes | Yes |
|
| Cancel Order* | Yes | N/A |
| Change (Manage) Other Statuses | Yes | N/A |
| Complete Order | Yes | N/A |
|
| Create Backorder | Automatic | N/A |
|
| Delete Quotes** | Yes | Yes |
| Delete Quotes Having Child Orders** | N/A | N/A |
| Delete Draft Orders** | Yes | Yes |
| Delete Orders** | N/A | N/A |
|
| * Dealers are not permitted to cancel orders once they have been accepted. **Restricted by First Order Technology requirements which preclude the following deletions: - Orders that have been accepted
- Quotes from which accepted orders were derived
- Draft orders from which accepted orders have been derived
|